Urban Decay UK Website Closing Down

Urban Decay is shutting down their UK Website. As per a notice on their website they are closing down the website permanently and are instead working with retail partners to get their makeup in the hands of their fans. The Urban Decay UK website is accepting their last orders as of December 28th. The brand hasn’t quite been at peak level performance in several years now but it still has a strong consumer and fan base and this doesn’t necessarily mean they’ll be closing up shop anytime soon here in the USA. A lot of brands have been closing their websites across a variety of countries lately. It’s sort of quietly done and we don’t really realizing it’s happening but Too Faced has done the same in the past year. They even closed up the store they opened in Liverpool about a year or so ago! I’m not saying Urban Decay is doing fantastically but I don’t think they are headed for closure here in the USA either. It doesn’t seem like it but the beauty industry saw a 15% increase in beauty sales last year.

The note on the Urban Decay UK website can be read below.

Dear UD Fam,

Thank you for your support on urbandecay.co.uk

Thank you for your support and being a part of our be fearless community! We’d like to let you know that we will be closing our website permanently in order to re-focus our efforts and optimise working with our retail partners, to give you the best possible Urban Decay experience and offering going forward.

We will be accepting last orders on our website on 28th December 2023, so please continue to shop on our site until then.

After this date, you can still purchase your fave Urban Decay products online through our selected retail partners (you will find details of these on here soon!)

Should you have any queries or concerns in relation to your order or any products you’ve purchased from us, you will be able to stay in touch with us until 31st March 2024 – our Customer Care team is just a phone call away at 0800 028 8017 Monday to Saturday 8am- 8pm, or Sunday 8am- 3pm or contact us here via email.

We will continue to use your personal information in line with our privacy policy, a copy of which can be found here.


We will be happy to hear your thoughts

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